If you wish to withdraw your application for the programme, you should send a written cancellation byemail. If you withdraw before making the payment, there are no cancellation fees. Once your payment has been made, the following cancellation policy applies:
Date of cancellation
Before 20 April 2020
20% of paid fees + service fee (50 EUR)
Between 21 April and 15 June 2020
50% of paid fees + service fee (50 EUR)
After 15 June 2020
Full fees charged (no refund)
Requests for a refund will be considered on a case-by-case basis and only if communicated before the start of the programme, not after. The following exceptional circumstances are justified (supporting evidence will be requested in all cases):
Extenuating personal circumstances (e.g. illness, bereavement etc.);
Visa application refusal; please note that we will not consider unwarranted late or wrong visa type applications!
Cancellation by the organizers
We reserve the right to cancel a course due to lack of interest (required minimum is 10 participants per course) or if any other circumstances beyond our control prevent us from delivering it. Any possible cancellations will be announced three weeks prior to the official start date of the course. In case of an official cancellation, applicants will be offered the possibility to change the course (depending on the available places) or receive a refund of the paid programme fee.
All applicants should wait with travel and accommodation bookings until they receive our final confirmation for the chosen courses. In case of cancellation, we cannot reimburse any additional expenses, except the paid programme fee.